Applicable to:
- Plesk for Linux
Symptoms
-
Subscriptions created via Plesk > Subscriptions > Add subscription are created without hosting support.
-
The Subscription creation fails with error:
PLESK_ERROR: Task is not responding: id=2467, pid=1246, type=subscription-create, clientRemoteAddr=1.2.3.4, current_stage=Plan, ownerId=1, referrer=/admin/subscription/create, renameTourAvailable=1, runTaskUnderLogin=admin, subscriptionName=example.com, vendorId=1
-
The following error can be found in
/var/log/plesk/panel.log
CONFIG_TEXT: ERR [panel] Task failed: id=11840, pid=2036688, type=subscription-create, error=DB query failed: SQLSTATE[23000
]: Integrity constraint violation: 1062 Duplicate entry '12-max_site' for key 'PRIMARY', query was: REPLACE INTOLimits
(limit_name
,value
) VALUES (?, ?)
[2023-01-24 12:50:40.120] 2036688:63cfc60d83b1c ERR [panel] DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '12-max_site
' for key 'PRIMARY', query was: REPLACE INTOLimits
(limit_name
,value
) VALUES (?, ?) -
The following error shows up when running
plesk repair db
:# plesk repair db -n -v
...
Checking the consistency of the Plesk database
Wrong AUTO_INCREMENT values in the following tables: Limits: 13 ≠
32, Permissions: 13 ≠ 33 .......................................... [ERROR]
Error messages: 1; Warnings: 0; Errors resolved: 0
Cause
Database inconsistency
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