kb: technical
ABT: Group A
Symptoms
-
While configuring Outlook mail client, the pop-up warning appears:
CONFIG_TEXT: The target principal name is incorrect
-
When check the certificate via
View Certificate...
it shows incorrect certificate:CONFIG_TEXT: This CA Root certificate is not trusted. To enable trust, install this certificate in the Trusted Root Certification Authorities store.
-
The correct SSL certificate is installed for Mail Server at Tools & Settings > SSL/TLS Certificates > Certificate for securing mail [change].
-
The secured mail server name is used in Outlook account settings as Incoming and Outgoing mail server names.
Cause
Unclear.
Resolution
-
Go to Tools & Settings > SSL/TLS Certificates > Certificate for securing mail [change] and click Apply to re-apply the mail server certificate.
Comments
0 comments
Please sign in to leave a comment.