Unable to create the remote backup at Google Drive! Transport error: Extension transport: ext://google-drive-backup/server/: Google Drive returns an error. Please try repeating the operation later

Symptoms

• Large size Server Backup finishes with:

  CONFIG_TEXT: Unable to create the remote backup: Transport error: Extension transport: ext://google-drive-backup/server/: Google Drive returns an error. Please try repeating the operation later. 

• With Plesk and pmmcli-rc in debug mode, the following is shown in /var/log/plesk/PMM/backup-TIMESTAMP/backup.log file

  CONFIG_TEXT: [2022-05-10 22:53:19.902|14269] INFO: TransportError Transport error: Extension transport: ext://google-drive-backup/server/: The file My Drive/Server-01/Full_Backup is not found [common/plesk-utils/PMM/repository-transport/repository_transport_external.cpp:TransportError]
  void plesk::RepositoryTransportExternal::HandleHelperExitCode(plesk::tLogExecCmd&)
  [2022-05-10 22:53:19.902|14269] INFO: RepositoryError Repository error: file backup_2205100136.tar not exists [common/plesk-utils/PMM/repository-transport/repository.cpp:RepositoryError]
  virtual void plesk::tRepository::DeletePackedBackup(const string&)
  [2022-05-10 22:53:19.903|14269] INFO: pmm-ras finished. Exit code: 151

Cause

Full Backup upload takes long time to complete, so Google Drive Timeout triggers and removes the file

Resolution

1. Log in to Plesk
2. Enable Multivolume backup in Scheduled Backup Settings under Tools & Settings > Backup Manager > Schedule.
   
   

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