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How to configure a domain to use the external mail server

Plesk for Windows kb: how-to Plesk for Linux ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to configure a domain to use an external mail server in Plesk?

Answer

  1. Log in to Plesk.
  2. Go to Domains > example.com > Mail Settings and disable the option Activate mail service on this domain. Click OK.


    Screenshot_2020-11-07_Mail_Settings_for_example_com_-_Plesk_Obsidian_18_0_30.png

     

  3. Go to Domains > example.com > DNS Settings and click on a MX record:
     
    • Set an external mail server in the Mail exchange server field.
    • Set it to a high priority.

      Note: If the DNS zone of a domain is hosted on an external DNS server, contact administrator of the DNS server and ask them to create MX record and point it to an external mail server.


      Screenshot_2020-11-07_Edit_the_Resource_Record_-_Plesk_Obsidian_18_0_30.png

       

  4. Click OK and then Update.
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