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Discontinued support of features and components in Plesk Onyx 17.0

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Ivan Kamnev
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Applicable to:

  • Plesk Onyx for Windows
  • Plesk Onyx for Linux

Information

The following components and features are no longer available in Plesk Onyx for installation or usage.
Click on the required section to get details on why these features are dropped and recommendations on what to do:

Customer and Business Manager
  • Why? Customer and Business Manager is now owned, maintained and supported by Odin (subsidiary of Ingram Micro), so we are removing it from Plesk Onyx distribution. Since the product belongs to a different entity, we are also dropping its support.
  • What to do? New installations of Plesk Onyx do not include CBM as a part of their distribution and are not manageable with CBM. If you have a remote CBM instance used for managing multiple Plesk servers, we cannot guarantee that it will be able to manage Plesk Onyx. If you were using CBM, we recommend switching to a different billing and provisioning system.

    Note: Upgrade to Plesk Onyx in unattended mode will be blocked if you have any customer account(s) in CBM. The only way to complete the upgrade in unattended mode is to uninstall CBM or perform an upgrade in the interactive mode. Important: If you upgrade to Plesk Onyx without uninstalling CBM, CBM will stop working.

Windows VZ Templates
  • Why? Plesk Onyx will not support installation and upgrade using Windows VZ templates due to extremely low use of Windows VZ templates among Plesk users.
  • What to do? If you were using Windows VZ Templates to install Plesk, we recommend to install and upgrade Plesk using Plesk Installer.
x86-based distributions of operating systems
  • Why? Plesk Onyx cannot be upgraded or installed on x86 (x32) versions of OSes supported by Plesk Onyx due to lack of popularity, reduced efficiency and overall usage decline of x86 architecture compared to x64.
  • What to do? For those who use Plesk on x86 (x32) versions of OSes supported by Plesk Onyx, we recommend migrating your Plesk installations to Plesk Onyx installed on an x64-based version of the same distribution. You can use our new Plesk Migrator extension for migration.

    Note: the full list of the supported OSes can be found here.

CentOS 5 / RHEL5 / CloudLinux 5 / Ubuntu 12.04

  • Why? Plesk Onyx cannot be upgraded or installed on CentOS 5, RHEL 5 and CloudLinux 5 OSes. These OSes are outdated, their share among Plesk server OSes is very low and they are obsolete and unsupported. Also, a lot of new software doesn't work on these OSes, which prevents us from delivering new features and fixes.

  • What to do? For those who use Plesk on these OSes we recommend migrating to CentOS 7, RHEL 7 and CloudLinux 7 respectively. You can use our new Plesk Migrator extension for migration.

    Note: for Ubuntu 12.04 dist-upgrade procedure is possible: How to perform dist-upgrade procedure on server with Plesk.

Microsoft Windows 2008 (not R2)

  • Why? Plesk Onyx cannot be upgraded or installed on Microsoft Windows 2008 OS. It is outdated, its share among Plesk server OSes is very low and it's difficult to deliver new features and fixes on it.

  • What to do? For those who use Plesk on Windows 2008 we recommend migrating to Microsoft Windows Server 2012 R2. You can use our new Plesk Migrator extension for migration.

ASP.NET 1.1

  • Why? Plesk Onyx does not support ASP.NET 1.1 on the Windows platform. This particular version of ASP.NET is EOLed, doesn't work on newer Windows Server OSes and is barely used on Plesk servers.

  • What to do? Those who are upgrading to Plesk Onyx from previous Plesk versions will still have ASP.NET 1.1 handlers available on their sites. However, ASP.NET 1.1 will be removed after any reconfiguration of these sites. If this happens, Plesk will switch to ASP.NET 2.0 or 4.0, depending on OS version.

SmarterMail 6.x - 9.x

  • Why? Plesk Onyx does not support SmarterMail 9.x or earlier. SmarterMail supports only the two latest versions of their mail server software, so they only support SmarterMail 15 and 16 as of the time of this writing.

  • What to do? If you have SmarterMail 9.x or earlier, you won't be able to manage mail via Plesk if you upgrade to Plesk Onyx. We strongly recommend you to upgrade SmarterMail to at least version 10.x before upgrading to Plesk Onyx.

Miva

  • Why? Plesk Onyx does not support Miva scripting. Miva usage among Plesk users is very low and Miva usage overall is steadily declining over the years.

  • What to do? If you're using Miva, your sites and servers using Miva might be able to continue using it after the upgrade to Plesk Onyx, but we do not guarantee their functioning. You will be using Miva at your own risk.

Shared SSL support on Windows

  • Why? Plesk Onyx does not have a Shared SSL feature on the Windows platform anymore. This feature was unpopular among Plesk users and with advent of free Let's Encrypt SSL/TLS certificates there is no value in it anymore.

  • What to do? If you were using shared SSL on Windows, the shared SSL links will be left in the system during the upgrade to Plesk Onyx. The UI for the shared SSL feature will not be available. The domains which used SSL certs provided by another domain will be able to use these SSL certs until the virtual host configuration of these domains is changed. We suggest installing Let's Encrypt extension for Plesk and use free Let's Encrypt SSL/TLS certificates to secure your websites.

Unity Mobile

  • Why? Plesk Onyx does not support Unity Mobile. The Unity Mobile service was shut down some time ago by its authors and it's not possible to provide it to our customers anymore.

  • What to do? If you were using Unity Mobile, we suggest you find a different solution for creating mobile versions of your websites, if that's still required.

10.4 upgrade drop

  • Why? Plesk Onyx does not support direct upgrade from Plesk 10.4 because Plesk 10.4 was EOLed on May 3, 2015. Users of Plesk 10.4 are still able to upgrade to Plesk 12.5.

  • What to do? If you are using Plesk 10.4 and you want to upgrade to Plesk Onyx, we recommend using our new Plesk Migrator extension to migrate your Plesk 10.4 instance to Plesk Onyx. Alternatively, if you use Plesk 10.4 on an OS that is still supported by Plesk Onyx, you can upgrade to Plesk 12.5, and then upgrade your Plesk 12.5 instance to Plesk Onyx.

perl-apache-asp component drop

  • Why? Plesk Onyx does not support perl-apache-asp. This component hasn't been updated since 2011/08/16 and is barely used on Plesk servers.

  • What to do? Those who are upgrading to Plesk Onyx from previous Plesk versions will still have perl-apache-asp available on their sites with the ability to manage it. However, new Plesk Onyx installations will not have perl-apache-asp available.

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