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Mail delivery does not work: do not list domain in BOTH mydestination and virtual_mailbox_domains

Permanently deleted user

Updated September 09, 2023 12:37

kb: technical Plesk Onyx for Linux ABT: Group A

Applicable to:

Plesk for Linux

Symptoms

Incoming emails are not received, the following error appears in /var/log/maillog:

CONFIG_TEXT: postfix/trivial-rewrite[772518]: warning: do not list domain example.com in BOTH mydestination and virtual_mailbox_domains

Cause

Postfix misconfiguration.

Resolution

According to the official Postfix documentation it is prohibited to list virtual mailbox domain name as mydestination domain name.

Connect to the server using SSH.
Correct mydestination parameter in /etc/postfix/main.cf as below:

CONFIG_TEXT: mydestination = localhost.$mydomain, localhost, localhost.localdomain
Restart postfix service:

# service postfix restart

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