kb: technical
Plesk
ABT: Group B
Symptoms
Renaming a domain in Plesk fails with the following error:
Error: Unable to rename the domain: A virtual directory with the specified name already exists.
Cause
The directory chosen as a Docroot for the domain already exists.
Resolution
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Log into Plesk
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Rename the folder with the same name in the Home directory in Subscriptions > example.com > File Manager:
Alternatively, set another unique name for document root of the new domain.
Additional steps for Plesk on Linux
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Connect to the server via SSH
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Rename the folder with same name at
/var/www/vhosts/system/with the following command:# mv /var/www/vhosts/system/rename.example.com/ /var/www/vhosts/system/rename.example.com_renamed/
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