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How to restart a stuck migration session?

Jose Flores

Updated October 18, 2024 14:33

kb: how-to Plesk ext: migrator ABT: Group B

Applicable to:

Plesk for Linux
Plesk for Windows

Question

During migration, the source server went down and migration is now stuck. How to restart it?

Answer

Linux

Connect to the server via SSH
Find the stuck plesk-migrator process and kill it

# ps auxf | grep -E "plesk-migrator|transfer-accounts"
root 10964 1.8 5.3 813648 56480 ? Sl 01:18 0:09 \_ /opt/plesk/python/2.7/bin/python /usr/local/psa/admin/sbin/modules//panel-migrator/plesk-migrator transfer-accounts [...]

# kill 10964
Go to Plesk Migrator and remigrate all subscriptions with error status.

Windows

Connect to the server via RDP
Look up and terminate panel-migrator-rsync.exe in Task Manager.
Resync existing subscriptions or migrate new ones.

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