Log rotation is not working for a particular domain while works correctly for others

Gabriel Aznarez

Updated January 13, 2026 19:04

Plesk for Linux kb: technical

Applicable to:

The size of the /var/www/vhosts/system/example.com/logs/*.processed files are increasing each day.
The /usr/local/psa/var/logrotate.status file does not contain any information about logs rotation for the domain example.com :

# cat /usr/local/psa/var/logrotate.status | grep "/var/www/vhosts/system/example.com"
#
The rotation configuration file is missing in the /usr/local/psa/etc/logrotate.d/ folder:

# ls -la /usr/local/psa/etc/logrotate.d/ | grep example.com
#
Executing the logrotate task for example.com manually fails with the following error message:

# /usr/local/psa/logrotate/sbin/logrotate -v -f /usr/local/psa/etc/logrotate.d/example.com
error: cannot stat /usr/local/psa/etc/logrotate.d/example.com: No such file or directory
Log rotation does work correctly on the server for other domains.

The rotation configuration file is missing for the domain.

Recreate tbe log rotation configuration file for the affected domain:

Note: The solution below works only for Active domains. Suspended or Disabled domains will not be affected.

Go to Plesk > Domains > example.com > Logs > Log Rotation (button).
If Log rotation checkbox is:

Turned off

2.1 Enable it from the checkbox and click OK ;

Turned on

2.1. Disable it unmarking the checkbox and click OK.

2.2. Click on Log Rotation button again.

2.3. Set Log rotation checkbox back on and click on OK.
Make sure that log rotation configuration file for the domain example.com has appeared in the /usr/local/psa/etc/logrotate.d/ folder:

# ls -la /usr/local/psa/etc/logrotate.d/ | grep example.com
-rw-r--r-- 1 root root 503 Dec 1 17:39 example.com

Alternatively, it is possible to recreate the missing file via the command line:

Click on a section to expand

For one domain

Connect to the server via SSH.
Execute the command below for the affected domain:

# plesk bin domain -u example.com -log-rotate true

For all domains

Connect to the server via SSH.
Activate log rotation for all domains:

# plesk bin domain -l| while read dom_name; do plesk bin domain -u $dom_name -log-rotate true; done