Log rotation is not working for a particular domain while works correctly for others

Symptoms

• The size of the /var/www/vhosts/system/example.com/logs/*.processed files are increasing each day.

• The /usr/local/psa/var/logrotate.status file does not contain any information about logs rotation for the domain example.com :

  # cat /usr/local/psa/var/logrotate.status | grep "/var/www/vhosts/system/example.com"
  #

• The rotation configuration file is missing in the /usr/local/psa/etc/logrotate.d/ folder:

  # ls -la /usr/local/psa/etc/logrotate.d/ | grep example.com
  #

• Executing the logrotate task for example.com manually fails with the following error message:

  # /usr/local/psa/logrotate/sbin/logrotate -v -f /usr/local/psa/etc/logrotate.d/example.com
  error: cannot stat /usr/local/psa/etc/logrotate.d/example.com: No such file or directory

• Log rotation does work correctly on the server for other domains.

Causes

The rotation configuration file is missing for the domain.

Resolution

Recreate tbe log rotation configuration file for the affected domain:

Note: The solution below works only for Active domains. Suspended or Disabled domains will not be affected.

1. Go to Plesk > Domains > example.com > Logs > Log Rotation (button).

2. If Log rotation checkbox is:

   Turned off

   2.1 Enable it from the checkbox and click OK ;

   Turned on

   2.1. Disable it unmarking the checkbox and click OK.

   2.2. Click on Log Rotation button again.

   2.3. Set Log rotation checkbox back on and click on OK.

3. Make sure that log rotation configuration file for the domain example.com has appeared in the /usr/local/psa/etc/logrotate.d/ folder:

   # ls -la /usr/local/psa/etc/logrotate.d/ | grep example.com
   -rw-r--r-- 1 root root 503 Dec 1 17:39 example.com

Alternatively, it is possible to recreate the missing file via the command line:

Click on a section to expand

Additional info

Logs are no longer rotated properly on some subscriptions

How to change log rotation settings for all domains at once?