Applicable to:
- Plesk for Linux
Symptoms
-
When restoring a backup in Plesk, the following error message appears:
PLESK_WARN: <...>
Stdout is
Cannot chdir to popuser homedir /var/qmail/popuser
System error 2: No such file or directory -
Mail data is stored in a directory which is different from the default location -
/var/qmail/mailnames
:# grep PLESK_MAILNAMES_D /etc/psa/psa.conf
PLESK_MAILNAMES_D /mnt/disk1/qmail/mailname
Cause
The home directory for popuser
points to the default mail directory /var/qmail/popuser
:
# grep popuser /etc/passwd
popuser:x:30:31:POP3 service user:/var/qmail/popuser:/bin/false
Resolution
-
Connect to the Plesk server via SSH.
-
Create a backup of the
/etc/passwd
file:# cp -a /etc/passwd{,.bkp}
-
List the location for mail data:
# grep PLESK_MAILNAMES_D /etc/psa/psa.conf
PLESK_MAILNAMES_D /mnt/disk1/qmail/mailname -
Open the file
/etc/passwd
in a text editor. In this example, we are using the vi editor:# vi /etc/passwd
-
Change the home directory for
popuser
to the same value from step 3:CONFIG_TEXT: popuser:x:30:31:POP3 service user:/mnt/disk1/qmail/mailnames:/bin/false
-
Save the changes and close the file.
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