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How to change the name of a Subscription system user in Plesk?

Daniel Yordanov
Updated
Plesk for Windows kb: how-to Plesk for Linux ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

  • Is it possible to change the name of the Special system FTP user account for a Subscription?

Answer

Solution via Plesk GUI
  1. Log into Plesk
  2. Go to Subscriptions > example.com > Hosting & DNS > Hosting > System user's credentials section.
  3. Change the name of the system user in the Username field
  4. Press Save

    Note: The System user and the Special FTP user usernames are always the same and that is expected

Command-line solution via SSH access (Linux)
  1. Log into the server via SSH
  2. Execute the command below to change system user of the example.com subscription to johndoe:

    # plesk bin subscription --update example.com -login johndoe

    Note: replace the johndoe with the name of the required system user.

Command-line solution via RDP access (Windows)
  1. Log into the server via RDP
  2. Open the command prompt as an Administrator
  3. Execute the command below to change system user of the example.com subscription to johndoe:

    C:\> plesk bin subscription --update example.com -login johndoe

    Note: replace the johndoe with the name of the required system user.

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