How to change the name of a Subscription system user in Plesk?

Daniel Yordanov

Updated January 16, 2025 13:20

Plesk for Windows kb: how-to Plesk for Linux ABT: Group B

Applicable to:

Is it possible to change the name of the Special system FTP user account for a Subscription?

Solution via Plesk GUI

Log into Plesk
Go to Subscriptions > example.com > Hosting & DNS > Hosting > System user's credentials section.
Change the name of the system user in the Username field
Press Save

Note: The System user and the Special FTP user usernames are always the same and that is expected

Command-line solution via SSH access (Linux)

Log into the server via SSH
Execute the command below to change system user of the example.com subscription to johndoe:

# plesk bin subscription --update example.com -login johndoe

Note: replace the johndoe with the name of the required system user.

Command-line solution via RDP access (Windows)

Log into the server via RDP
Open the command prompt as an Administrator
Execute the command below to change system user of the example.com subscription to johndoe:

C:\> plesk bin subscription --update example.com -login johndoe

Note: replace the johndoe with the name of the required system user.