Option "Permanent SEO-safe 301 redirect from HTTP to HTTPS" does not work on Windows OS

Symptoms

• The SSL support and Permanent SEO-safe 301 redirect from HTTP to HTTPS option is enabled in Domains > example.com > Hosting Settings, SSL certificate is chosen, but redirection does not work.

• Custom rewrite rule is present in web.config inside <rewrite> section at example.com domain:

  CONFIG_TEXT: <rewrite>
  <rules>
  <remove name="Plesk. SEO-safe redirect for http://example.com" />
  <remove name="Plesk. SEO-safe redirect for https://example.com" />
  </rules>
  </rewrite>

• <clear /> tag can be found in web.config file:

  CONFIG_TEXT: <rewrite>
  <rules>
  <clear />
  <!--
  <rule name="Default to root" stopProcessing="true">
  <match url="(.*)default.aspx" />
  <action type="Redirect" url="{R:1}" />
  </rule>

Cause

Incorrect directives in web.config

Resolution

1. Log in to Plesk.

2. Go to Domains > example.com > File Manager > httpdocs and open web.config in web editor.

3. Remove custom rewrite rule (bold) and/or remove the <clear /> tag next to <rewrite><rules> directives.