Plesk for Windows
Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
CMS-based website is showing 504 Gateway Time-out error
- Website loading endlessly
Cause
Insufficient PHP max_execution_time
value. The following errors may be found in Domains > example.com > Logs:
CONFIG_TEXT: PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\Inetpub\vhosts\example.com\httpdocs\wp-includes\wp-db.php on line 2007
Resolution
-
Increase the
max_execution_time
in Domains > example.com > PHP Settings:
Note: If increasing value does not help, contact website developers to investigate website code.
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