Applicable to:
- Plesk for Windows
Symptoms
-
Plesk Migration reports an error related to MailEnable Mail flags from a folder, e.g.
Deleted Items
:CONFIG_TEXT: Error when restoring mail messages of mailbox 'user@example.com' on the target server.
Command (mail backup was provided to standard input): "C:\Program Files (x86)\Plesk\admin\plib\modules\panel-migrator\backend\lib\python\parallels\core\extras\mail-migrator\windows\MailMigrator.exe" restore --account-description-file="C:\Program Files (x86)\Plesk\var\modules\panel-migrator\sessions\20190719112713\target-server\mail\example.com\user\mailbox-description"
Exit code: 0
Stderr: Failed to select folder 'C:\Program Files (x86)\Mail Enable\POSTOFFICES\example.com\MAILROOT\user\Deleted Items' with IMAP. Mail message flags could be restored incorrectly for that folder. Reason: C:\Program Files (x86)\Mail Enable\POSTOFFICES\example.com\MAILROOT\user\Deleted Items -
Emails are migrated but all the emails are marked either as
Unread
orRead
.
Cause
This issue has been identified with the bugs IDs PMT-4632, PMT-4633 and PMT-4744 which are planned to be fixed in upcoming Plesk updates.
Resolution
Reapply the Read flag in the destination server:
-
Log in to the Mail Account on the destination server.
-
Mark the Emails as Read or Unread as needed.
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