Applicable to:
- Plesk for Linux
Symptoms
-
Unable to update Plesk at Tools & Settings > Updates page. It fails with the below error:
PLESK_ERROR: The required version '3.20.19' was not found on the server. This could happen because of configuration error at the installation source. Version is not specified. Error in Version.cpp.
-
The following message appears in CLI while executing
plesk installer
command:CONFIG_TEXT: /var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.20.19: /lib64/libcrypto.so.10: version `OPENSSL_1.0.2' not found (required by /var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.20.19)
Cause
Outdated OpenSSL version.
Resolution
-
Connect to the server via SSH.
-
Update the current OpenSSL version:
-
For RHEL-based systems (CentOS, AlmaLinux, etc.):
# yum update openssl
-
For Debian-based systems (Debian, Ubuntu):
# apt update openssl
-
Comments
0 comments
Please sign in to leave a comment.