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Mail autodiscover in Plesk does not work with Outlook 365

Leonid Gukhman

Updated April 05, 2023 04:07

Plesk for Linux kb: technical ABT: Group A

Applicable to:

Plesk for Linux

Symptoms

Mail autodiscover does not work.
Microsoft Outlook for Office 365 or Outlook 2019 or later is used as a mail client.

Cause

Microsoft Outlook for Office 365 and Outlook 2019 and later use Microsoft proxy servers for autodiscover requests. The used servers do not support mail servers other than Microsoft Exchange.

Resolution

As a workaround, settings can be configured manually according to the instruction.

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