Applicable to:
- Plesk for Windows
Symptoms
-
Error like below is displayed in Plesk under Tools & Settings > Backup Manager:
PLESK_ERROR: The backup <datetime> was not created.
-
Entries like below are found in
%plesk_dir%PMM\logs\backup-<datetime>:CONFIG_TEXT: WARN [panel] Unable get the amount of free space from the remote storage.
WARN [panel] BadMethodCallException: Required parameter not passed: "refresh_token"
file: C:\Program Files (x86)\Plesk\admin\plib\modules\one-drive-backup\vendor\league\oauth2-client\src\Tool\RequiredParameterTrait.php
...CONFIG_TEXT: [extension/one-drive-backup]: Request header/response:
PUT ...
WWW-Authenticate: Bearer realm="OneDriveAPI", error="invalid_token", error_description="Invalid auth token"
...
Cause
Microsoft OneDrive Backup is not properly configured.
Resolution
Configure OneDrive Backup as per the documentation.
Comments
3 comments
This problem is new to me. I have the module configured and when the backup runs it magically becomes unconfigured. I've gone through this cycle for the last week and it is very irritating. This process has been running smoothly for years.
I have the following error:
Transport error: Extension transport: ext://one-drive-backup/subscription/23/: Required parameter not passed: "refresh_token"
how do I fix it? every day for the last week it loses the account configuration and when it is time to make the backup it does not work.
Issue is on Linux as well since December 2024…
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