Applicable to:
- Plesk Obsidian for Windows
Symptoms
Plesk backup finishes with the warning message in Plesk Obsidian:
PLESK_INFO: Not all the data from C:\Program Files (x86)\Parallels\Plesk\/var/modules/grafana/ was backed up successfully:
Unable to get attributes of the file C:\Program Files (x86)\Parallels\Plesk\var\modules\grafana\grafana\data\grafana.db: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:\Program Files (x86)\Parallels\Plesk\var\modules\grafana\grafana\data\log\grafana.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:\Program Files (x86)\Parallels\Plesk\var\modules\grafana\grafana\data\log\sm.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:\Program Files (x86)\Parallels\Plesk\var\modules\grafana\grafana\data\log\sm_err.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Cause
Product issue:
-
#PPPM-10885 "Plesk now backs up unassailable log files without warning messages."
Fixed in:- Plesk Obsidian 23 June 2020 (Windows)
Resolution
Workaround
If update is not possible for some reason you may try the following
The warning can be safely ignored.
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