Articles in this section

Why is the spam folder located under the inbox on Plesk Premium Mail? Can it be removed?

kb: how-to Plesk for Linux ext: kolab

Applicable to:

  • Plesk for Linux

Question

Why is the spam folder located under the inbox on Plesk Premium Mail? Can it be removed?

Answer

The spam folder was moved to INBOX.Spam in order to better integrate the extension with Plesk and other tools, like SpamAssassin.
In an attempt to remove INBOX.Spam folder via webmail, it will be restored immediately.

As a workaround, disable INBOX.Spam folder inside webmail settings:

Warning: Spam extensions like SpamAssassin won't work with this workaround.

  1. Log in to Plesk.
  2. Go to Domains > example.com > Mail Accounts and log in to the required mail account.
    login_to_webmail.png
  3. Go to Settings > Folders > select INBOX.Spam and disable it:

Changes were not tested, taken from #307227

I think I found why the spam folder is double, in dovecot.conf there is

CONFIG_TEXT: mailbox Spam {
auto = create # autocreate Spam, but don't autosubscribe
special_use = \Junk
}

while in Kolab overall it is

CONFIG_TEXT: mailbox INBOX.Spam {
auto = create # autocreate Spam, but don't autosubscribe
special_use = \Junk
}

after change the dovecot.conf the useless spam folder is gone.

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.