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Mailbox Size Limit in SmarterMail is not updated when changing mailbox size in Plesk
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Emails are not delivered to a mailbox in Plesk: DATA REPLY:452:4.2.2 Mailbox full

Kuzma Ivanov

Updated May 17, 2023 09:03

Plesk for Linux kb: technical

Applicable to:

Plesk for Linux

Symptoms

Emails are not delivered to a mailbox.
The following message is logged in /var/log/maillog:

CONFIG_TEXT: DATA REPLY:452:4.2.2 Mailbox full

Cause

Mailbox size has reached the limit.

Resolution

Log in to Plesk.
Go to Domains > example.com > Email Addresses > john_doe@mail.com.
Change the value in Another size field.

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