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Unable to repair broken IP in Plesk on Windows Server: Invalid mask parameter

kb: bug Plesk for Windows kb: fixed

Symptoms

  • On a Plesk for Windows server, repairing broken IP in Tools & Settings > IP Addresses > Repair fails:

    PLESK_ERROR: Error: ifmng failed: Execute netsh interface ipv4 add address Ethernet 203.0.113.2 32 failed[1]: Invalid mask parameter (32).

  • The IP address from the error does not exist in the system:

    C:\> ipconfig |findstr 203.0.113.2

Cause

Product issue:

  • #PPPM-11763 "Fixed an issue where rereading IP addresses in Plesk caused the net masks for all IP addresses to be shown incorrectly." 
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

As a workaround add IP manually to the server:

  1. Login to the server via RDP.
  2. Add IP to the server manually:

    C:\> netsh interface ipv4 add address Ethernet 203.0.113.2 255.255.255.255

  3. Login to Plesk.
  4. Go to Tools & Settings > IP Addresses and click Reread.

 

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