This is most probably a bug, therefore, next time it is reported, please, fill a third line so it can be properly investigated.
Symptoms
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WP Toolkit Smart Update fails with one of the following error messages:
PLESK_ERROR: Smart Update was unable to correctly clone your website for further analysis. Please try again later.
PLESK_ERROR: Unable to perform Smart Update on this website. Smart Update has detected that your .htaccess file is customized in a way that could prevent the creation of a properly functioning website clone. Please check and adjust .htaccess file customizations, then try running Smart Update again.
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The domain has Rewrite rules in one of the following locations:
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On an
.htaccessfile in the main public website folder -
Domains > example.com > Apache & Nginx Settings > Additional Apache directives
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Domains > example.com > Apache & Nginx Settings > Additional nginx directives
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Cause
Some rewrite rules can conflict with the WP Toolkit Smart Update verifications due to Smart Update cannot verify that the content has been updated successfully.
Resolution
Apply the following:
Click on a section to expand
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Make sure there aren't conflictive Rewrite rules placed in the following locations:
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On an
.htaccessfile in the main public website folder -
Domains > example.com > Apache & Nginx Settings > Additional Apache directives
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Domains > example.com > Apache & Nginx Settings > Additional nginx directives
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Run the WP Toolkit Smart Update
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Once the WP instance has been updated successfully, consider enabling again the Rewrite rules that were disabled
Warning: This initial check is an essential part of Smart Update functionality and disabling it might affect Smart Update results
- Install Panel.ini Editor extension
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Go to Extensions > My Extensions > Panel.ini Editor > Open > Editor tab > Place the following configuration and click Save to apply the changes:
CONFIG_TEXT: [ext-wp-toolkit]
smartUpdateInitialCheckEnabled = false
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