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Unable to send mail from Plesk server: deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

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Leonid Gukhman
Updated
Plesk for Linux kb: technical ext: kolab

Applicable to:

  • Plesk for Linux

Symptoms

  • Unable to send emails. The following error is found on /var/log/maillog:

    CONFIG_TEXT: status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

  • There are packages to be installed at Plesk > Extensions > Plesk Email Security. However, after installing them, amavisd is still not installed:

    # rpm -qa | grep amavisd
    #

Cause

The amavisd package is missing.

Resolution

  1. Connect to the server via SSH.

  2. Install amavisd:

    # yum install amavisd-new

  3. Enable and start amavisd:

    # systemctl enable amavisd && systemctl start amavisd

  4. Restart Postfix:

    # systemctl restart postfix

  5. Requeue deferred emails:

    # postqueue -f

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