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Pre-migration check shows warning in Plesk: Migration of error documents is not supported on Windows since Plesk 18.0.31

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Alexander Davydov
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kb: bug Plesk for Windows ext: migrator

Applicable to:

  • Plesk for Windows

Symptoms

Pre-migration check shows the following warning:

PLESK_WARN: Migration of error documents is not supported on Windows since Plesk 18.0.31
Please, transfer error documents manually

Cause

Transfer of error documents is temporarily skipped for Plesk Obsidian 18.0.31 or newer.

Jira: PMT-4838 and PMT-4844

Resolution

Warning message provides the information that error documents transfer should be performed manually if it is required.
Plesk Migrator extension will not transfer them automatically.

To transfer error documents manually:

  1. Connect to the source server via RDP.
  2. Go to %plesk_vhosts%example.com directory and copy the error_docs folder.
  3. Connect to the target server via RDP.
  4. Paste the copied error_docs folder to the same %plesk_vhosts%example.com directory on the target server.

Note: Information about the subscriptions for which such transfer is skipped can be obtained in %plesk_dir%var\modules\panel-migrator\sessions\<datetime>\info.log.

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