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Domains page in Plesk is loading too long or can appear as blank page

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Anton Kuznetsov
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

Domains page in Plesk GUI is loading too long, can appear as blank page or display the following error:

CONFIG_TEXT: Unexpected token '<', "<html> <h"... is not valid JSON

Cause

UptimeRobot extension is installed.

Resolution

  1. Log into Plesk.
  2. Disable the extension at Extensions > My Extensions > UptimeRobot > More > Disable

Note: Since the extension is developed by a 3rd-party consider contacting extension support at https://uptimerobot.com/contact/ so they could investigate this behavior from their side.

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