Applicable to:
- Plesk for Linux
Symptoms
-
Domain creation fails in Plesk:
PLESK_ERROR: Nothing of nonexisting mail features are not supported
-
Postfix doesn't work with the following error:
CONFIG_TEXT: /usr/sbin/postconf: error while loading shared libraries: libmysqlclient.so.18: cannot open shared object file: No such file or directory
-
The
plesk repair mail
command execution ends with an error:# plesk repair mail
Repairing the mail server configuration
Reconfigure all domains and mailboxes? [Y/n]
Reconfiguring all domains and mailboxes .........................
ERR [util_exec] proc_close() failed
['/usr/local/psa/admin/bin/mchk'] with exit code [1]
[FAILED]
- mchk failed: ==> Checking for: mailsrv_conf_init... fail
Error messages: 0; Warnings: 0; Errors resolved: 0
exit status 1 -
The postfix check command shows the following error:
# postfix check
postfix: error while loading shared libraries: libmysqlclient.so.18: cannot open shared object file: No such file or directory -
The
libmysqlclient.so.18
package cannot be found:# rpm -qf /usr/lib64/mysql/libmysqlclient.so.18
error: file /usr/lib64/mysql/libmysqlclient.so.18: No such file or directory
Cause
The libmysqlclient.so.18
package is missing on the server (which can happen due to the MySQL upgrade).
Resolution
1. Connect to the server via SSH
2. Install the missing package:
# yum install mysqlclient18-compat --enablerepo=mysqclient
3. Update package version for Plesk:
# plesk sbin packagemng -sdf
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