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Unable to update Plesk on Debian/Ubuntu: ERROR: The repository does not have a release file

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Nikita Zubovich
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

Updating system packages via Plesk UI with the Tools & Settings > System Updates tool fails with the following error:

PLESK_ERROR: Error: Unable to get packages list: 2022-08-11 17:14:10 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2022-08-11 17:14:13 ERROR: E:The repository 'http://autoinstall.plesk.com/RUBY_0.0.2 jammy Release' does not have a Release file.

Cause

The repository has not been updated to support the current Ubuntu/Debian distribution.

Resolution

Update the repository format to include the release name or version of the OS distribution:

  1. Log in to Plesk via SSH.
  2. Find the current OS release:

    # lsb_release -sc
    focal

  3. Find the file with the affected repository:

    # grep -r RUBY /etc/apt/sources.list.d/* /etc/apt/sources.list
    /etc/apt/sources.list.d/example.list http://autoinstall.plesk.com/RUBY_0.0.2 ...

  4. Correct the repository using one of the Linux editors, for example, vi, in accordance with the following external resource: https://help.ubuntu.com/community/Repositories/CommandLine. (Adding Repositories section).
As a workaround

If the repository from the error message is no longer required, remove it from the repository configuration by deleting the following line from the /etc/apt/sources.list file or /etc/apt/sources.list.d/* files found earlier on step 3:

CONFIG_TEXT: http://autoinstall.plesk.com/RUBY_0.0.2

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