Articles in this section

Installing "ioncube_loader" PHP module via Plesk fails: php_modules_ctl failed: readelf: Error: '/opt/plesk/php/X.X/lib/php/modules/ioncube_loader.so': No such file

Taras Ermoshin
Updated
kb: bug kb: fixed Plesk for Linux

Symptoms

  • Installing "ioncube_loader" PHP module via Plesk interface in Tools & Settings PHP Settings > X.X > Manage PECL Packages or via Plesk CLI fails:

    Enabling extension
    php_modules_ctl failed: readelf: Error: '/opt/plesk/php/X.X/lib/php/modules/ioncube_loader.so': No such file
    readelf: Error: '/opt/plesk/php/X.X/lib/php/modules/ioncube_loader.so': No such file
    cannot find config for extension 'ioncube_loader'
    Cannot enable extension 'ioncube_loader'

    Note: X.X is the affected PHP version.

  • After the error occurred, the file /opt/plesk/php/X.X/lib/php/modules/ioncube_loader.so does not exist, but files /opt/plesk/php/X.X/lib/php/modules/ioncube_loader_lin_X.X.so and /opt/plesk/php/X.X/etc/php.d/00-ioncube-loader.ini do exist.

Cause

Product issue:

  • #PPPM-15104 "Fixed the issue where installing the ioncube_loader extension via the Manage PECL Packages menu failed with the No such file error." 
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

Until the bug is fixed, use the workaround:

  1. Connect to the Plesk server via SSH.
  2. Uncomment line zend_extension=ioncube_loader_lin_X.X.so in the file /opt/plesk/php/X.X/etc/php.d/00-ioncube-loader.ini, where X.X is the affected PHP version.
  3. Restart related services (PHP-FPM, Apache, nginx).
Was this article helpful?

Comments

1 comment
Date Votes
  • Avatar
    tran huyen
    (Edited )

    This is a known Plesk bug (PPPM-15104). The loader installs correctly, but Plesk looks for the wrong file name, so it fails to enable it. Fix it by updating Plesk to 18.0.73 or later, My Great Lakes where the issue is already resolved.

    0

Please sign in to leave a comment.