Applicable to:
- Plesk for Linux
Symptoms
- OS is a Debian/Ubuntu-based distribution.
-
Plesk or system update fails with:
CONFIG_TEXT: The following packages have unmet dependencies:
<package-name-X> : Depends: <package-name-Y> but it is not going to be installed
...
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).CONFIG_TEXT: ERROR: Components and product validation detected at least one important issue:
Package manager check
The system package manager reports the following problems:
The following packages have been unpacked but not yet configured.
They must be configured using dpkg --configure or the configure
menu option in dselect for them to work: -
dpkg configuration / audit fails with:
# dpkg --configure -a
...
dpkg: dependency problems prevent configuration of <package-name-X>:
<package-name-X> depends on <package-name-Y> (= 7.16.3-2); however:
Version of imunify360-firewall on system is 7.13.7-1.
dpkg: error processing package <package-name-X> (--configure):
dependency problems - leaving unconfigured
dpkg: error processing package <package-name-Y> (--configure):
package is in a very bad inconsistent state; you should
reinstall it before attempting configuration
Errors were encountered while processing:
<package-name-X>
<package-name-Y>
Cause
Some packages are missing / corrupted or outdated.
Resolution
- Connect to your Plesk server via SSH.
-
Fix broken package dependencies:
# apt --fix-broken install
-
Update Plesk:
# plesk installer update
-
Optional: Install system package updates, if available:
# apt update && apt upgrade
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