kb: technical
Plesk Obsidian for Linux
ext: firewall
Symptoms
- Attempts to enable the Plesk firewall fail.
- Plesk runs on a Virtuozzo/OpenVZ container
- Errors like the following can be found in Plesk log (
/var/log/plesk/panel.log):
DEBUG [extension/firewall] [65e9741b4beb1] Finished in 0.09717s, Error code: 1, stdout: Too late to confirm: new rules were rolled back, stderr: ERR [panel] Long task executor: id=367 completed with error: Did not receive a matching activation token before confirmation timeout:
Cause
The conntracc module required by Netfilter (IP Tables) is disabled on the OpenVZ side (default behavior).
Resolution
Enable connection tracking on Virtuozzo/OpenVZ side with the following command:
# prlctl set [container_name] --netfilter full
Note: This operation is meant to be done on the hypervisor side. If you don't have access to it, contact the technical support of your hosting provider.
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