Installing Plesk component or updating system packages fails: Could not retrieve mirrorlist, error was 12: Timeout

• Plesk for Linux

Symptoms

• Unable to install Plesk component, for example, additional PHP version:

  CONFIG_TEXT: Error while downloading packages metainfo: Cannot find a valid baseurl for repo: example/x86_64. Trying again.
  Could not retrieve mirrorlist https://mirror.example.com/yum/el6/x86_64/mirrorlist error was
  12: Timeout on https://mirror.example.com/yum/el6/x86_64/mirrorlist: (28, 'Connection timed out after 30000 milliseconds')

• /var/log/plesk/install/autoinstaller3.log might contain the following errors:

  CONFIG_TEXT: http://repo.example.com/some/path/repomd.xml: [Errno 12] Timeout on http://repo.name.com/some/path/repomd.xml: (28, 'connect() timed out!')
  Trying other mirror.
  Failed to install plesk-engine@x86_64:
  Error while downloading packages metainfo: Cannot retrieve repository metadata (repomd.xml) for repository: example. Please verify its path and try again. Trying again.

  CONFIG_TEXT: http://repo.example.com/some/path/filelists.xml.gz: [Errno 12] Timeout on http://repo.example.com/some/path/filelists.xml.gz: (28, 'Operation too slow. Less than 1 bytes/sec transfered the last 30 seconds')
  Trying other mirror.
  NoMoreMirrorsRepoError: failure: repodata/filelists.xml.gz from example: [Errno 256] No more mirrors to try.

Cause

3rd-party repository is enabled but not accessible from the server.

Resolution

1. Connect to the server via using SSH.

2. Open repository configuration file, for example:

   # vi /etc/yum.repos.d/example.repo

3. Disable the repository by setting enabled= to "0":

   CONFIG_TEXT: [example]
   name=Example Repository EL6 - $basearch
   #baseurl=https://repo.example.com/yum/el6/$basearch/
   mirrorlist=https://mirror.example.com/yum/el6/$basearch/mirrorlist
   failovermethod=priority
   enabled=0