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HTTP request fails with 403 error when performed through certain User-Agents to website in Plesk

Plesk for Windows Plesk for Linux

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • HTTP request performed against a WordPress site using certain User-Agents fails:

    "GET /site/ HTTP/2.0" 403 162 "-" "python-requests"

  • Issue can not be reproduced by accessing website using different HTTP-clients or web-browsers.

Cause

WP Toolkit Security measurement "Bot protection" prevents multiple user-agents from connecting to the site.

Resolution

  1. Log into Plesk.
  2. Navigate to Domains > example.com > WordPress > Security page.
  3. Mark the checkbox next to Enable bot protection.
  4. Press Revert button.
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