Plesk for Windows services logs and configuration files

Question

Where to find Plesk for Windows services logs and configuration files?

Answer

This article's sole purpose is providing information regarding the services that Plesk interacts with. Below you will find the configuration and log file locations of the services, which may be useful during a troubleshooting procedure.

For Plesk on Linux see this article.

Services

• Plesk Management Service
• Plesk SQL Server (MySQL/MariaDB)
• Plesk Installer
• Web Presence Builder
• phpMyAdmin
• myLittleAdmin 2000/2005
• MailEnable
• Named / BIND
• NodeJS
• MySQL/MariaDB (local)
• SpamAssassin
• Dr.Web antivirus
• FTP
• Web Server (IIS)
• AWstats
• Webalizer
• ModSecurity
• Backup Manager
• Plesk Migrator
• Plesk Migration Manager
• Horde
• Health Monitor
• Health Monitor Notification Daemon
• Tomcat (Java)
• WP Toolkit

Plesk Management Service

• Logs:
  • Access log: %plesk_dir%admin\logs\W3SVC<IIS site ID>\ex<date>.log
  • PHP errors (panel log): %plesk_dir%admin\logs\php_error.log
  • Debug logs: %plesk_dir%admin\logs\plesklog_debugXXXXXXXX.log (create DWORD value Debug=1 in HKLM\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config )
• Service control:
  • Stop: net stop plesksrv /Y
  • Start: net start plesksrv && net start poppassd
  • Restart: net stop plesksrv /Y && net start plesksrv && net start poppassd
• Configuration:
  • %plesk_dir%admin\conf\panel.ini
  • IIS manager > Sites/Application Pools > PleskControlPanel

Plesk SQL Server (MySQL/MariaDB)

• Logs:
  • %plesk_dir%MySQL\Data\*.err
  • Windows Event Viewer
• Service control:
  • Stop: net stop plesksqlserver
  • Start: net start plesksqlserver
  • Restart: net stop plesksqlserver && net start plesksqlserver
• Configuration:
  • %plesk_dir%MySQL\my.ini

Plesk Installer

• Logs:
  • C:\ParallelsInstaller\autoinstaller3.log
  • C:\ProgramData\Plesk\Installer\autoinstaller3.log

Web Presence Builder

• Logs:
  • Error logs: %plesk_dir%sb\logs\
  • Install/upgrade logs: %plesk_dir%sb\tmp\
• Service log:
• %plesk_dir%admin\logs\plesklog_sitebuilder.log
• No service control (working on IIS)
• Configuration:
  • %plesk_dir%sb\config

phpMyAdmin (web interface for MySQL management)

• Logs:
  • %plesk_dir%admin\logs\W3SVC<IIS site ID>\ex<date>.log
• No service control (working via the plesksrv service).
• Configuration:
  • For Plesk Onyx and Plesk Obsidian below 18.0.30:%plesk_dir%admin\htdocs\domains\databases\phpMyAdmin\config.inc.php
  • For Plesk Obsidian 18.0.30 and above: %plesk_dir%phpmyadmin\config.inc.php

myLittleAdmin 2000/2005 (web interface for MSSQL management)

• Configuration:
  • IIS manager > Sites > sqladmin(default) > View Applications > /myLittleAdmin
  • %plesk_dir%MyLittleAdmin
  • %plesk_vhosts%sqladmin\myLittleAdmin\2005\config.xml

MailEnable (mail server)

• Logs:
  • %plesk_dir%Mail Servers\Mail Enable\Logging
  • C:\Program Files (x86)\Mail Enable\Logging (for new installations)
• Service control:
  • Stop: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs
  • Start: net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
  • Restart: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs && net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
• Configuration:
  • %mailenable_path%\Admin\MailEnableAdmin.msc - Plesk Obsidian
  • %plesk_dir%Mail Servers\Mail Enable\Bin\MailEnable.msc - Plesk Onyx

Named / BIND

• Logs:
  • Windows Event Viewer
• Service control:
  • Stop: net stop named
  • Start: net start named
  • Restart: net stop named && net start named
• Configuration:
  • %plesk_dir%dns

NodeJS

• Logs:
  • %plesk_vhosts%<domain>\logs\iisnode

MySQL/MariaDB (local)

• Logs:
  • %plesk_dir%Databases\MySQL\Data\*.err
  • Windows Event Viewer
• Service control:

MySQL:

•  
  • Stop: net stop mysqlNN
  • Start: net start mysqlNN
  • Restart: net stop mysqlNN && net start mysqlNN

MariaDB:

•  
  • Stop: net stop mariadbNNN
  • Start: net start mariadbNNN
  • Restart: net stop mariadbNNN && net start mariadbNNN

Note: To see which Database engine and version check the Configuration: -%plesk_dir%Databases\MySQL\Data\my.ini
NN orNNN is the version of MySQL/MariaDB installed. For MySQL it can be equal to 51, 55, 56, etc. For MariaDB it can be equal to 104, 105, 106, ect.

• Configuration:
  • %plesk_dir%Databases\MySQL\my.ini

SpamAssassin

• Logs:
  • %plesk_dir%\admin\logs\plesklog_spamstatYYYYMMDD.log
  • Windows Event Viewer (with DWORD value Debug set to 1 in registry in HKLM\SOFTWARE\PLESK\PSA Config\Config)
• Configuration:
  • %plesk_dir%Additional\SpamAssassin\var\spamassassin\3.004001\

Dr.Web antivirus

• Logs:
  • %plesk_dir%\DrWeb\drcom.log
  • %plesk_dir%\admin\logs\plesklog_avstatYYYYMMDD.log
• Service control:
  • Stop: net stop DrWebCom
  • Start: net start DrWebCom
  • Restart: net stop DrWebCom && net start DrWebCom

FTP

• Logs:
  • %plesk_vhosts%Servers\<ID>\logs
• Service control:
  • Stop: net stop iisadmin
  • Start: net start iisadmin
  • Restart: net stop iisadmin && net start iisadmin
• Configuration:
  • IIS Manager > Sites > <IP_address>

Web server (IIS)

• Logs:
  • Windows Event Viewer
  • Domain logs: %plesk_vhosts%<domain>\logs\iis\W3SVC<SITE ID>
• Service control:
  • Stop: iisreset /stop
  • Start: iisreset /start
  • Restart: iisreset
• Configuration:
  • IIS Manager

AWstats

• Configuration:
  • %plesk_dir%Additional\AWStats\wwwroot\cgi-bin\awstats.<domain>.conf

Webalizer

• Configuration:
  • %plesk_dir%Additional\Webalizer\conf\webalizer.conf

ModSecurity

• Logs:

  • %plesk_dir%\ModSecurity\vhosts\<domain's GUID>\logs

  C:\> plesk db "select name,guid from domains where name='example.com'"

Backup Manager

• Logs
  • Backup logs: %plesk_dir%PMM\logs\backup-<datetime>
  • Restore log: %plesk_dir%PMM\logs\restore-<datetime>
  • Additional logs: %plesk_dir%PMM\logs\pmmcli.log , %plesk_dir%PMM\logs\pmmcli_daemon.log
• Functionality is controlled by Plesk control panel service

Plesk Migrator

• Configuration
  • %plesk_dir%var\modules\panel-migrator\conf\
• Logs
  • %plesk_dir%var\modules\panel-migrator\sessions\xxxxxxxx\

Migration Manager

• Logs
  • %plesk_dir%PMM\logs\migration-<datetime>
• Functionality is controlled by Plesk control panel service

Horde (webmail)

• Logs:
  • %plesk_dir%tmp\horde\horde.log
• Configuration:
  • IIS manager > Sites > webmail(horde)
  • PHP configuration: %plesk_dir%Webmail\horde\conf\php.ini
  • %plesk_dir%webmail\horde\horde\config\conf.php

Health Monitor

• Logs:
  • %plesk_dir%admin\logs\health-alarm.log
  • %plesk_dir%admin\logs\HealthMonitoring.log
• Service control:
  • Stop: net stop ParallelsHealthMonitor
  • Start: net start ParallelsHealthMonitor
  • Restart: net stop ParallelsHealthMonitor && net start ParallelsHealthMonitor
• Configuration:
  • %plesk_dir%admin\conf\custom-health-config.xml
  • %plesk_dir%admin\conf\health-config.xml

Health Monitor Notification Daemon

• Logs:
  • %plesk_dir%admin\logs\HealthNotifier.log
• Service control:
  • Stop: net stop ParallelsHealthNotifier
  • Start: net start ParallelsHealthNotifier
  • Restart: net stop ParallelsHealthNotifier && net start ParallelsHealthNotifier
• Configuration:
  • %plesk_dir%admin\conf\custom-health-config.xml
  • %plesk_dir%admin\conf\health-config.xml

Tomcat

• Logs:
  • C:\Program Files\Apache Software Foundation\Tomcat 7.0\logs\
• Service control:
  • Stop: net stop Tomcat7
  • Start: net start Tomcat7
  • Restart: net stop Tomcat7 && net start Tomcat7
• Configuration:
  • C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\server.xml

WP Toolkit

• Log:
  • %plesk_dir%admin\logs\php_error.log with Debug mode enabled
• User actions logging:
  • Tools & Settings > Action log