Plesk for Windows
kb: technical
ABT: Group B
Applicable to:
- Plesk for Windows
Symptoms
Attempt to access
http://example.com/testfolder/test.aspx
produces the error:
CONFIG_TEXT: Access to the path %plesk_vhosts%example.com\httpdocs\testfolder is denied
Cause
Required system user and/or permissions are not configured properly for the directory
%plesk_vhosts%example.com\httpdocs\testfolder
in Plesk.
Resolution
- Connect to the server via RDP.
- Repair permissions for the virtual host directory for example.com domain according to this article.
If previous steps does not help, set required permissions for subfolder manually:
- Log in to Plesk.
- Go to Domains > example.com > Virtual Directory > testfolder > Directory Access Permissions and verify that all the necessary users have enough rights. As a default it looks like on the picture below:
- If application pool group is missing and it is not possible to add it via Plesk, add it directly on the file system using Windows functionality. The name of the pool group should be
IWPG_<sys_user>
, where <sys_user> should be replaced with actual system user of the subscription.
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