DoNotDelete:docref
Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
Symptoms
Plesk upgrade or update procedure fails with errors like the following:
CONFIG_TEXT: cpio: open failed - Permission denied
Plesk files attributes are the following:
# lsattr -R /usr/local/psa/ 2>/dev/null |awk '{split($1, a, ""); if (a[5] ~ /i/) {print;}}'
----i--------e- /usr/local/psa/immutable-file
----i--------e- /usr/local/psa/admin/immutable-dir
Cause
Operating system package manager and/or Plesk autoinstaller cannot update directories/files because of an immutable attribute for Plesk directories/files.
Resolution
Connect to the server via SSH and remove the immutable attribute from Plesk directories/files:
# chattr -iR /usr/local/psa/
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