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Can't install or update Plesk components: There are no products for your operating system

Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Unable to install or update Plesk components

  • This error appears after opening Tools & Settings > Updates

    There are no products for your operating system.

    2017-11-23_19_10_30-mRemoteNG_-_confCons.xml.png

  • The server's operating system hasn't reached end-of-life (EOL) and is still listed in the Supported Operating Systems.

Cause

The Plesk upgrade failed due to hardware or network issues.

Resolution

  1. Connect to the server via SSH (Linux) or RDP (Windows)

  2. Stop any Plesk Installer processes on the command line (Command Prompt on Windows)

    # plesk installer stop

  3. Install the latest updates

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