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Unable to connect to Plesk server over FTP: FAIL: ftp per_source_limit

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Vincent Lauton
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Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  • Unable to connect to Plesk server over FTP with the following error is shown in an FTP client:

    CONFIG_TEXT: Error: Could not connect to server

  • It is not possible to download a big amount of files via FTP.

  • The following error is found in the file /var/log/messages (/var/log/syslog on Debian/Ubuntu):

    CONFIG_TEXT: FAIL: ftp per_source_limit from=203.0.113.2

Cause

The connection limit per IP address is exceeded.

Resolution

  1. Connect to the server via SSH

  2. Edit file /etc/xinetd.d/ftp_psa by adding the next line (in bold):

    CONFIG_TEXT: ...
    instances = UNLIMITED
    per_source = UNLIMITED
    server = /usr/sbin/in.proftpd
    ...

  3. Restart the xinetd service:

    # service xinetd restart

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