Can't install or update Plesk: there is no product with the ID 'plesk' at the installation source

Pablo Alvarez

Updated December 19, 2024 04:22

Plesk for Linux kb: technical ABT: Group B

Applicable to:

Plesk fails to install or update with one of these errors:

ERROR: There is no product with the ID 'plesk' at the installation source.

ERROR: There is no release with ID 'PLESK_XX_X_XX' of product 'plesk' at the installation source.
Installation is interrupted with a message like this one:

Installation will not continue because of your operating system
"'Centos' 'Linux' '6 .4 '' x86_64 '" is not supported.
Please see the Plesk release notes for the full list of
supported operating systems.

The server has an unsupported operating system.