Plesk for Windows
kb: technical
Applicable to:
- Plesk for Windows
Symptoms
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Files uploaded to a WordPress site get incorrect permissions
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Backups of this site finish with this warning:
Not all the data from C:\Inetpub\vhosts\example.com was backed up successfully:
Unable to get attributes of the file C:\Inetpub\vhosts\example.com\httpdocs\wp-content\uploads\picture.png: (5) Access is denied. The file will not be archived.
Cause
FastCGI settings are turned off in Domains > example.com > PHP. This option enables an upload directory with the correct permissions. Without it, the wrong permissions are inherited.
Resolution
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Log in to Plesk
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Go to Domains > example.com > PHP
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Enable FastCGI settings
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Press the OK button to save the changes
To fix existing files, follow this guide: How to restore a domain's default permissions
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