Plesk for Windows
Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
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Old public IP address is shown for a domain in Plesk at Domains > example.com page or when
plesk logincommand is used:
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A new public IP address has been assigned on a cloud service side.
Cause
The new public IP address has not been updated for a server private IP address at Tools & Settings > IP Addresses page.
Resolution
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Log into Plesk using the new public IP address.
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Go to Tools & Settings > IP Addresses > 192.0.2.2 page.
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Change Public IP address to a new one and click OK to apply the changes.
Note: 192.0.2.2 is an example of a private IP address. Replace it with your own.
Comments
1 comment
Hi Alexander Davydov,
To the best of my memory, I currently got the opposite direction where the NEW Private IP was set as if it the Public IP, not enabling me to set the New public IP.
Even if I added a new correct second setting, I could NOT remove the wrong one. It took me lot of struggle to somehow manage to get the setting changed, possibly through one of the plesk repair all -y calls.
Also, I would prefer configuring instance 'conf' files (i.e., nginx, etc.) using the Public IP so I won't have to look for various changes when the Private IP is switched, as a byproduct of a SNAPSHOT full server restore, if possible for Plesk to enable such configuration.
The above may include the setting of the IP linked to the host in the 'conf' file: /etc/hosts
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