kb: bug
Plesk for Linux
Applicable to:
- Plesk for Linux
Symptoms
- Backup notification is sent:
CONFIG_TEXT: The following error occurred during the scheduled backup process: no element found: line 1, column 0
-
Checking in Backup Manager does not show that there are failed backups
Cause
This is Plesk bug with ID PPPM-12471.
Resolution
There is no workaround at the moment.
Comments
can you please help all by restored backup files are lost I did not touch anything other than trying to restore to the date 31st of January all files are lost and I cannot backup or anything
Error: Document is empty, line 1, column 1 (<string>, line 1)
Dear Sir Madam I hope you are well my Key number PLSK.10137157.0025
Basically I'm trying to submit a ticket but the submit button it looks has been disable so I'm not able to submit a request
I wonder are you able to HELP ME PLEASE to correct DKIM, SPF, and DMARC records. as they are wrong and all email notifications are going in to junk PLEASE can you HELP I don't know how to correct them if you can I will provide you with login details
Best Regards
Gjevat Kelmendi
GJEVAT KELMENDI
Please try to use browser in safe/incognito mode, or other browser to submit the request. And make sure there are not white spaces in the License Key value
can you please help all my email service is stopped I cannot receive or send any emails
unfortunately none of my request has been solved
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