Applicable to:
- Plesk for Linux
Symptoms
The following errors are being displayed after executing the dnf upgrade or yum update with epel enabled on AlmaLinux or CloudLinux:
CONFIG_TEXT: Error: Problem: package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64 requires libMagickCore-6.Q16.so.6()(64bit), but none of the providers can be installed
- package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64 requires libMagickWand-6.Q16.so.6()(64bit), but none of the providers can be installed
- cannot install both ImageMagick-libs-6.9.12.48-2.el8.x86_64 and ImageMagick-libs-6.9.10.86-1.el8.x86_64
- cannot install both ImageMagick-libs-6.9.10.86-1.el8.x86_64 and ImageMagick-libs-6.9.12.48-2.el8.x86_64
- cannot install the best update candidate for package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64
- cannot install the best update candidate for package ImageMagick-libs-6.9.10.86-1.el8.x86_64
(try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
Cause
Product issue:
-
#PPPM-13570 "On Plesk servers running on Red Hat Enterprise Linux 8 and its derivatives with the Extra Packages for Enterprise Linux (EPEL) repository configured, running the dnf update command now properly updates the “plesk-phpXX-imagick” packages."
Fixed in:- Plesk Obsidian 16 August 2022 (Linux)
- PHP Updates 13 July 2022 (Linux)
Resolution
Workaround
If update is not possible for some reason you may try the following
If the issue is not fixed automatically, execute the following procedure:
1. Connect to the server via SSH
2. Clean dnf cache:
# dnf clean metadata
3. Re-run system update:
# dnf update
Note: If exclude=ImageMagick-libs line was previously added to/etc/yum.repos.d/epel.repo file as a temporary workaround, remove it.
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