kb: how-to
Plesk for Linux
ABT: Group B
Applicable to:
- Plesk for Linux
Question
When a domain is suspended in Plesk a site "503 Service Temporarily Unavailable" is shown. How to create a custom error page for the domain in Suspended status to hide this error?
Answer
-
Customize the error page using the link Edit error page in Websites & Domains > example.com
Note: The link Edit error page is displayed only if hosting plan provides the option to customize web server error documents (the Custom error documents is On in the domain settings in Websites & Domains > example.com > Hosting Settings).
Server-wide solution for new domains
- Modify default template for "error_docs"
- Open Service Plans > plan_name > Hosting Settings, enable "Custom error documents" as per this article
Additional Information
To customize other error pages, follow the instructions from this article.
Comments
2 comments
This does not work. A suspended domain uses a "503 Service Unavailable" not "service temporally unavailable". So it is not the maintenance.html page that is shown. It's the image I've attached.
How do we change that? The way it is now it looks like there is a server problem when it's a suspension of the client for non-payment (or otherwise).
Same issue here, we need to show our customers that the service is "SUSPENDED", with this message its seems like the service is not working because a server failure...
Regards
Emmanuel
Please sign in to leave a comment.