How to check what limits have been exceeded by a subscription/reseller?

Question

A subscription/reseller is suspended every day for no apparent reasons.

How to check what limits have been exceeded by a subscription or reseller?

Answer

1. Check limits manually:

   • For a reseller:

     Go to Plesk > Resellers > John Doe > View More Statistics > Resources
     
     

   • For a subscription:

     Go to Plesk > Subscriptions > example.com > Account > Resources
     
     

2. Turn on notifications regarding exceeded limits:

   • Go to Plesk > Tools & Settings > Notifications

   • Make sure that  Resource usage limits exceeded by subscription and Subscription suspended due to resource overuse events are enabled and email addresses for notifications are set.

     Once any limit is exceeded, an email with this information will be sent to the mentioned mailbox, e.g:

     PLESK_INFO: The following resources were overused by subscription 'example.com', owned by user 'John Doe':
     Sites published with Presence Builder:  01 used / 0
     The subscription was suspended.