Question
How to find Plesk key number for support request?
Answer
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Go to Tools & Settings > License Information > Key number:
Note: in case the Tools & Settings or License Information page is absent contact your hosting provider.
- Log in to Plesk360 with the email address which you used when purchasing Plesk license
- Open the Licenses tab:
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Log into the server via SSH with root privileges
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Execute the command below to get Plesk key number:
# plesk bin keyinfo --list | grep plesk_key_id | awk {'print $2'}
PLSK000000010000Note: in case the command above returns an empty output it means that the license key is not installed.
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Log into the server via RDP.
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Execute the command below to get Plesk key number:
C:\> plesk bin keyinfo.exe --list | findstr plesk_key_id
plesk_key_id: PLSK000000010000Note: in case the command above returns an empty output it means that the license key is not installed.
For Linux:
-
Log into the server via SSH with root privileges
-
Execute the command below to get Plesk key number:
# grep "<name>PLSK" /etc/sw/keys/registry.xml
<member><name>PLSK.00000001.0000</name>Note: in case the command above returns an empty output it means that the license key is not installed.
For Windows:
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Log into the server via RDP.
-
Execute the command below to get Plesk key number:
C:\> findstr "<name>PLSK" "%plesk_dir%\admin\repository\registry.xml"
<member><name>PLSK.00000001.0000</name>Note: in case the command above returns an empty output it means that the license key is not installed.
Comments
i have the freaking german version and i don't have tools & settings ... ARGH!!!!
Trying to get through to support is a pain
All of my websites are down and cannot even contact them
Good afternoon In 2019, the site https://karyz was hosted on your hosting, the data from the control panel was preserved, at that time it was disabled for not renewing the domain and hosting, is it possible to restore the site?
While trying to open a support ticket, the system rejects the (valid/purchased) plesk key... either with (web) or without (cli) the dots...
Oh nevermind. Adblock was acting funny :)
Je n'ai pas les mêmes infos sur mon plesk
Why is so difficult to have conversation with the technician?
I can't access my Plesk desktop
porque puedo acceder a mi escritorio Plesk con mi URL
Subject: Unable to Access phpMyAdmin – “File Not Found” Error
Dear Tech Support,
I am currently unable to access phpMyAdmin from the database panel. Upon clicking on the phpMyAdmin link, I am encountering a "File not found" error message.
I have attempted to access phpMyAdmin for all domains, but unfortunately, I am unable to open it for any of them.
Could you please assist in resolving this issue? I would appreciate your guidance on how I can regain access to phpMyAdmin.
Current Plesk Key: PLSK.11000081.0014
Thank you for your support.
Best regards,
Honnappa Maileshwar
Conatct : 9324977282
I CANT FIND TOOLS AND SETTINGS GRRRRR
I can't speak im mute so u can't call me
Is anyone got the answers on your questions???
None of this is helpful if you have Plesk via EasyDNS. None of these tools are available and the site doesn't even look the same.
Recently from today I am facing a particular problem as described below in IIS manager
In IIS manager by selecting a particular site(first screen) in the left when i am clicking stop in the right I am getting the following error (second screen)
As a result as it is not stopping I canot able to update the website bin folder as it says website in use
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