2016-11-16 12:48:57 UTC
2017-06-30 06:43:41 UTCはじめに
本記事では、Plesk for Linux の移行で発生する問題のトラブルシューティングに関するベストプラクティスとユースケースを説明します。各セクションは、移行プロセスの各段階に関連する Plesk ナレッジベース（KB）記事にリンクしています。
以下の KB 記事にも、Plesk for Windows に関する役に立つ情報が記載されている可能性があります。
- 213930805 Plesk for Windows：移行のベストプラクティスとユースケース
Plesk の専門家に移行またはアップグレード作業を任せたい場合は、Plesk プロフェッショナルサービスオプションを https://www.plesk.com/professional-services/ でご確認ください。
目次
- サーバ準備の前提条件
- 異なるバージョンの Plesk 間の移行
- 一括移行
- 異なるプラットフォームからの移行
- 手動での移行のヒント
- ログおよびログコレクタ
- 接続の問題
- メール関連
- 何らかの要素が不足している
- 表示されたエラー
移行・移管マネージャ
Plesk 12.5 から、新しい移行・移管マネージャが導入されました。
詳しくは、 移行ガイド を参照してください。
移行元サーバと移行先サーバの両方を正しく設定したことを確認します。
以下の KB を参照してください。
- 213407929 How must a Plesk server be prepared for migration?
- 213933005 カスタム DNS テンプレートを使用するドメインを移行するには
異なるバージョンの Plesk 間の移行
- 213902145 Migration between Redhat and Debian
異なるバージョンの Plesk 間での移行を開始する前に、以下の記事を参照してください。
- 5969 Plesk 9 および 10 を GUI バックアップマネージャを使用して移行するには
- 115705 [FAQ] Is it possible to migrate from Plesk for Windows to Plesk for Linux and vice versa?
一括移行
一括移行を実行する場合、こちらの移行スクリプトの使用を検討してください。
- 113283 Plesk 一括移行スクリプト
異なるプラットフォームからの移行
異なるコントロールパネルから移行する前に、以下の KB 記事を確認してください。
- 6337 How to migrate mail from non-PP hosting server to Plesk
- 119740 How to migrate Confixx 3 to Plesk
- 213375749 Migrating from cPanel to Plesk
- 213368449 PHP with FastCGI does not function in Plesk for CloudLinux after migration from cPanel on some sites
手動での移行のヒント
手動での移行が必要な場合（メールコンテンツ、クラッシュ後にサーバ全体、データベースの移動など）、以下の KB 記事を確認してください。
- 213927465 障害発生後、新しいサーバに Plesk インストールを復元するには
- 213396689 How do I restore Plesk from the hard disk drive if the Operating System is broken and the HDD with the old OS and Plesk is mounted in the new system?
- 213907625 Plesk データを Plesk 移行マネージャを使用して手動で移行するには
- 213395109 How to migrate local database between Plesk servers manually (applicable for versions 8.x and 9.x)
- 213940145 カレンダ、個人アドレス帳、Horde ウェブメールの設定を手動で移行するには
- 213921305 How to migrate Plesk and SiteBuilder content and retain Plesk and SiteBuilder integration (applicable for versions 8.x and 9.x)
ログおよびログコレクタ
ログ関連の問題のトラブルシューティングを行うには、以下の KB 記事を参照してください。
- 213942405 Plesk 移行マネージャのログおよび PMM ログコレクタの構造
接続の問題
サーバ間で接続に問題があるために他のサーバへの移行を実行できない場合があります。これに該当するか確認するには、以下の KB 記事を参照してください。
- 5857 Plesk Migration Manager is missing in Plesk 9.0 (applicable for version 9.0)
- 8495 Migration does not start: “Error: No migration agents found. Data migration is not available”
- 807 I am trying to use Migration Manager to transfer my accounts to Plesk for UNIX server but get "connection failed" error
メール関連
- 213958065 How to prevent mail users from seeing other users in control panel
- 11213 Migration of mail users to Plesk 10 fails with error "Unrecognized option: '-passwd_type'"
- 114489 Mail backup takes too much time to restore
何らかの要素が不足している
何らかの要素が不足しているために問題が発生する場合があります。このような場合、以下の KB 記事を参考にトラブルシューティングしてください。
- 111810 Since "tar" is run under FTP user, files created with PHP scripts are lost from migration backup
- 6627 SSL certificate from server repository is not migrated
- 113497 移行後にアプリケーションのエントリポイントが変わります
- 214527885 Crontab secure shell is incorrectly configured after migration
- 9523 Shell description is missing from crontab files after migration
- 111193 Plesk API doesn't add forwarding addresses on mailbox creation
- 113065 DNS records pointing to external IP addresses are missing after migration
- 8931 Wrong certificate is assigned to the domain after migration (applicable for versions prior to 10.x)
- 7001 During migration to Plesk 9.2.3, character "\" is doubled in mail account's password
- 9421 Domain content is not migrated from Plesk on FreeBSD
- 213366509 "
fsDomain" parameter is not defined in "psa.smb_settings" table - 115888 Older version of Webalizer on destination server may cause statistics to stop working after migration
表示されたエラー
定期的にログファイルや Plesk ユーザインターフェースのメッセージにエラーが表示される場合があります。このような場合、以下の KB 記事が参考になる可能性があります。
-
213909985 Cannot create domain in Plesk: There are no available resources of this type (domains) left. Requested: 1; available: 0.
Failed deployment of domain domain.tld
Execution of /opt/psa/admin/plib/api-cli/domain.php --create domain.tld -owner admin -do-not-apply-skeleton -notify false -guid b55020df-b7a3-4ecc-824e-2bdfb9dab685 -creation-date 2011-09-17 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0. -
213958885 Restore is too slow. CLI Gate interface usage: transfer closed with outstanding read data remaining
INFO: FailedDomainDeployment[8b8adf25-291f-4e3b-8624-63c3a4989bba]: Failed deployment of domain domain.tld [./domain_deploy.cpp:410]
void plesk::tDomainDeployer::operator()(plesk::XmlNode) const
Inner exception:
ExecCliGate::GateError[a0116883-7cd4-42c8-8f90-08c786e41318]: Error during CLI Gate interface usage: transfer closed with outstanding read data remaining [./cmd_exec.cpp:192] -
213395649 Plesk Backup Manager loads a long time and then fails with error Nginx 504 Gateway Time Out
2014/01/07 16:49:33 [error] 3235#0: *1483 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 123.123.123.12, server: , request: "GET /plesk/server/backup/local-repository/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock", host: "11.12.13.14:8443", referrer: "https://11.12.13.14:8443/admin/server/tools?context=tools" -
213906685 Insufficient disk space on the source server to store temporary files for transfer.
Insufficient disk space on the source server to store temporary files for transfer. Available: 16868 MB. Required: 109833 MB. Please free disk space on the source server. -
213958125 CentOS 7 で Plesk 12 への移行中に、Python がサポートされないという警告が表示されます
python is not supported -
111758 Migration of domains fails with IP conflict
Unable to change the subscription owner: Required option "-map_ip [,]" is not set. -
6349 Migration fails with error: pmm utility "migration_handler" raised an exception. Error code is: 1
pmm utility "migration_handler" raised an exception. Error code is: 1 -
214029309 Domain cannot be migrated with error "Unable to create system user: usermng: PAM password change failed: 20, Authentication token manipulation error"
An error occurred during domain update: error in hosting updating: Unable to update hosting preferences: system user update is failed: Unable to create system user: usermng: PAM password change failed: 20, Authentication token manipulation error -
5271 Migration fails with the "Some fields are empty or contain an improper value" message
Error: Some fields are empty or contain an improper value. -
213954625 Migration fails with error "Specified key was too long; max key length is 1000 bytes"
Runtime error during db: (1, '', 'ERROR 1071 (42000) at line 323: Specified key was too long; max key length is 1000 bytes\')
-
213391589 When using the PMM to migrate Plesk data from FreeBSD, I receive this error after selecting the accounts to transfer:
readResponse|handle 1|(14) data[Error: unable to connect to database: Can't connect to local MySQL server through socket$ -
112879 Migration and backup fails with unclear error: "Object has been excluded from restore"（バージョン 10.x が対象）
Object has been excluded from restore -
6262 Migration fails with error "minimal value <= current value <= maximal value (!= 0)"
Unable execute MigrationWait::make(): Unable to create bar: assigned values not like "minimal value <= current value <= maximal value (!= 0) -
8682 Migration fails with the error: Password should not be longer than 14 symbols（バージョン 8.x、9.x が対象）
Password should not be longer than 14 symbols -
112964 Migration fails with error "Unable to create dump"
Error: pmm utility migration_handler" raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this -
112891 生成される MySQL ダンプのフォーマットが正しくないため、データベースの移行が失敗します
ERROR: (hosting object '<any domain with attached database>') Failed deployment of database <name of database> (domain <any domain with attached database>)
ERROR: () Execution of /usr/bin/mysql --no-defaults -u admin -h localhost -P 3306 <name of database> failed with return code 1.
Stdin is
source <temporary path to backup file>;
exit
Stderr is
ERROR 1064 (42000) at line 4 in file: "<temporary path to backup file>5": You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ------------------------------------------------------- -
213408649 Subscription migration fails with error "Assertion failed: files.size() == 1"
Assertion failed: files.size() == 1 -
1253 I get this error during migration from Plesk server: "Illegal mix of collations"
Illegal mix of collations -
112686 Cannot migrate client due to error: "Wrong syntax for command's '-phone' parameter"
ERROR: (client object "testclient") Execution of /opt/psa/admin/plib/api-cli/client.php --update testclient -phone +44.466032321 -city Testcity -address Test\\ 66\\ bus\\ 4 -company Testcompany -country GB -zip 1234 -state Test failed with return code 1.
Stderr is
Unable to update a user account:
Wrong syntax for command's "-phone" parameter. -
113550 Plesk migration from source server with OpenSUSE fails with RsyncContent.pm errors
== STDERR ====================
Cannot request remote agent status using command line /var/cache/20110902132102493/PleskX.pl: Assertion ((svtype)((_svi)->sv_flags & 0xff)) == SVt_IV || ((svtype)((_svi)->sv_flags & 0xff)) >= SVt_PVIV failed: file "op.c", line 4161 at RsyncContent.pm line 260.
Compilation failed in require at Packer.pm line 10.
BEGIN failed--compilation aborted at Packer.pm line 10.
Compilation failed in require at StopWatchPacker.pm line 8.
BEGIN failed--compilation aborted at StopWatchPacker.pm line 8.
Compilation failed in require at PleskX.pm line 135.
BEGIN failed--compilation aborted at PleskX.pm line 135.
Compilation failed in require at /var/cache/20110902132102493/PleskX.pl line 8.
BEGIN failed--compilation aborted at /var/cache/20110902132102493/PleskX.pl line 8.
============================== -
111703 Domain migration fails with error "Object not found"（バージョン 10.4 が対象）
Stderr is
Object not found: Domain TestDomain.com -
112872 Migration from Confixx fails with error "Failed deployment of prot.directory /testdir (domain *.wildcardtest.tld)"
Failed deployment of prot.directory /testdir (domain *.wildcardtest.tld) -
115598 Default value of MySQL global variable "wait_timeout" on Source or/and Destination server can interrupt migration with error "MySQL server gone away"
MySQL server gone away -
213410469 Domain is not created because of existing DNS records in psa database
Unable to set domain name: Unable to create the domain domain.tld because a DNS record pointing to the host domain.tld already exists. -
121603 Rsync execution error: Error in rsync protocol data stream (12)
Warning:
client "CLIENT_NAME"
rsync execution error: Error in rsync protocol data stream (12).
Stderr is:
rsync: on remote machine: --files-from=-: unknown option
rsync error: syntax or usage error (code 1) at main.c(994)
rsync: connection unexpectedly closed (0 bytes received so far) [receiver]
rsync error: error in rsync protocol data stream (code 12) at io.c(600)