- Plesk 12.5 for Linux
- Plesk 12.0 for Linux
- Plesk 11.0 for Linux
- Plesk 11.5 for Linux
- Plesk 12.0 for Windows
Plesk backup task fails with the following error:
Failed to pack files July_example.com_user-data_1307261006 in /var/lib/psa/dumps/domains/example.com [ 117520279552 bytes free of 122090221568 bytes total on mount point 0] /bin/tar: httpdocs/components/com_virtuemart/shop_image/product/tmpForThumb_phpgt81Pc: Cannot open: Permission denied /bin/tar: httpdocs/components/com_virtuemart/shop_image/product/tmpForThumb_phpgt81Pc: Cannot open: Permission denied /bin/tar: httpdocs/wp/wp-content/plugins/bulletproof-security/admin/htaccess/maintenance-mode.txt: Cannot stat: Permission denied /bin/tar: Exiting with failure status due to previous errors
Incorrect directory permissions.
Make sure that the latest microupdates are installed. If not, apply the latest Plesk microupdates .
Restore virtual hosts permissions using following the instructions for the installed Plesk version provided in Plesk Knowledge Base article:
#6572 - How to restore default permissions in the virtual host directory
In case the issue still exists, manually check permissions for the directories. Correct the permissions, if necessary:
# chmod 0755 /var/www/vhosts/example.com/httpdocs/components/com_virtuemart/shop_image/product/