Plesk Service/Interface
This section contains articles about failed Plesk interface actions and broken Plesk service.
- Operation in Plesk fail with "Error: no secure shell available": chroot: failed to run command ‘/bin/bash’: Permission denied
- Plesk update installation fails: ERROR: Failed to run the Yum utility. The Yum utility failed to install the required packages
- Plesk subscription is being suspended due to mail quota overuse
- Plesk Extensions Catalog shows error: error setting certificate verify locations: CApath: none
- Daily Maintenance Task fails one task and not executing other in the queue
- Organization name field shows wrong value if Chinese letters used when requesting certificate for a domain
- Cannot synchronize subscription with Service plan: Warning: Subscription is not synced with service plan because of problems: perl
- Watchdog sends false positive rkhunter warning notifications
- Unable to remove DNS record on Plesk 17.8 via command line: Unable to del record in DNS server: unable to find DNS record
- Domains list takes more than 30 seconds to load when Domain Connect extension is installed
- There is no information about possibility to add IP addresses in Mail Server Settings >White List in the description
- Cannot access document root or a subdirectory in Plesk File Manager: Unable to open the directory: Unable to find the directory C:\Inetpub\vhosts\example.com\httpdocs: Access denied
- Fail2Ban Rules can be erased by Plesk Firewall sometimes
- How to create an additional administrator account in Plesk
- Why after 5 attempts to issue certificate on the same domain Plesk shows: Let’s Encrypt allows no more than 20 certificates to be issued per registered domain, per week?
- Plesk operations fail with: 1054 Unknown column 'rnameType' in 'field list'
- "IP addresses were anonymized" message is displayed, even though "Anonymize IP addresses" option is not checked or was disabled
- Unable to update mail settings via API on behalf of customer: 1006 Permission denied
- "Activate mail service on domain" button is greyed out
- A customer is unable to clone a WordPress instance: Permission denied
- Plesk 12.X is not accessible after the failed upgrade: ERROR: PleskMainDBException: MySQL query failed: Unknown column 'id' in 'field list'
- Changing subscription owner hides this subscription additional web users from the owner in PowerUser view
- Unable to create a subscription: Step failed 'applyCreateSubscription'. hosting update is failed: Cannot refresh row as parent is missing
- Unable to access Plesk due to corrupted WordPress Toolkit installation: PHP Fatal error: require_once(): Failed opening required ../vendor/autoload.php
- Is it possible to secure a Plesk IP address with an SSL certificate (Let's Encrypt / other certificate authorities)
- Perl and Python support can be enabled in Service Plan, but it is disabled on the subscription
- Submitting FTP username and password via custom button is not possible
- Unable to override the default value of "disable_functions" via global php.ini
- Password reset form does not accept username: invalid username or email address specified
- High CPU usage when Log Viewer is opened and IP Address is not shown in domain's logs in Plesk on Windows