Plesk Service/Interface
This section contains articles about failed Plesk interface actions and broken Plesk service.
- Plesk web access statistics is not accessible 401.3 - Unauthorized
- Unwanted folder "etc/" exists in domains vhost directory
- Notifications are sent to the Plesk administrator even though the admin is excluded from receiving notifications in Tools & Settings > Notifications
- Client status creation or update via REST API does not register the external_id value on Plesk database
- Traffic usage statistics are shown as Unlimited for a customer
- The monthly traffic reports are being generated on the 1st day of a new month
- Unable to login using LDAP extension if module setting Disable Plesk native authentication is enabled
- Unable to modify system user: /usr/sbin/usermod execution failed: usermod: user is currently used by process
- The rules defined in .htaccess file are ignored
- Changing PHP versions resets "served as" drop down menu
- Websites fail to open because of missing ":" in the address bar
- Plesk Webserver Configurations Troubleshooter shows errors for a removed domain, particularly for domain's webmail config
- sw-engine fails every 5 minutes: traps: sw-engine-fpm[819] general protection
- The message "Click Update to apply the changes to the DNS zone" disappears when sorting the titles in DNS settings
- When the time set manually in Plesk it adds +1 hour to the system time
- Output of checking external DNS service for the domain is poorly formatted when run through the web interface
- How to set up/change a public IP address in Plesk
- Watchdog Disks tab shows a blank page
- The domain cannot be unsuspended if the invalid status code is used
- Unable to import Wordpress site when it is in maintenance mode: HTTP request to 'https://example.com/' failed with 503 code
- Protocols are changed in Postfix settings after updating the SSL certificate for Mail Server in Plesk
- Plesk login does not show correct hostname in AWS
- Unable to open subscription in Plesk after disabling a domain in it via API: Domain Service Web not exists
- Unable to change permissions via Plesk File Manager: Error 500 filemng failed: Unknown error (Error code 2221)
- The number of subscriptions listed in Service plan screen is different from the actual one
- Unable to set default IP address during the initial Plesk configuration on Windows
- The "Restrict Administrative Access" feature does not work.
- Plesk daily maintenance task consume all the RAM on the server
- Not possible to change Customer password via CLI, if name contains international symbols
- WordPress login via site preview does not work with Plesk from cloud image