Platform 360
Help articles related to Plesk360 platform
Sales and Licensing Questions
- How to transfer Plesk key from one server to another?
- Why am I paying taxes for the license purchased in the Plesk online store?
- Why I cannot make payment for Plesk license from India?
- License upgrade fails in Plesk 360
- Cannot upgrade an additional license: An error occurred while validating your entries. Please correct the data in the highlighted fields below
- How can I change payment method /change credit card details in my Plesk Online Store account?
Server inventory
- What IPs should be opened in the firewall to connect a server to Plesk 360?
- Not possible to connect server to Plesk 360: The server has an invalid certificate
- Unable to add a server to Plesk 360 with the error: unable to verify the first certificate
- A server shows the error in Plesk 360: Connection error
- Error on adding a server to Plesk 360: The token is invalid possibly because the server time differs from the world time
- Attempt to connect Plesk server to Plesk 360 results into error: Plesk is misconfigured or an incorrect address is specified
360 monitoring
- The 360 Monitoring agent installation fails: libpython3-dev (= 3.8.2-0ubuntu2) but it is not going to be installed
- Unable to install the 360 Monitoring agent: To connect to monitoring.platform.360.io" is insecurely
- Unable to install the 360 Monitoring agent: hello360: command not found
- The Monitoring page in Plesk 360 is unavailable: The page isn't redirecting properly
- Is 360 Monitoring available on Windows servers?
Platform 360 knowledge triage
General
- How to reset MFA for Plesk 360 account if I cannot login
- Сhanging password fails with an error in Plesk 360 (MFA enabled)
- Error while Plesk 360 login/signup: the user exists, but has not been verified. We have sent a new verification email. Check your mailbox.
- Plesk 360 email for the account verification is not received: recipient mail is being hosted under Office 365
- Plesk Support Center Account Single-Sign-On
- How to login to Plesk 360?